Thursday, August 2, 2007

First Day on the Main Road

OK, so I’m done with the training. I was still ‘finding my feet’ around the 254 office when I was informed of my team. Okaay…so I understand I am in the pilot project of McDougal and now a part of the team doing Price Optimization. That’s not all; my team will also be calculating price elasticities of the various price links. Flashback!!...college first year…five years back…and those yellow walls come floating before my eyes…price elasticity…Micro-Economics!! Secretly I prayed,

“Lord, let not my memory fail me…let not make me a fool out of myself!!”[1]

With confidence beaming I head over to my desk and in a couple of minutes Joy goes,

“Aah Pranab, uum, we have a meeting now, soo…we’ll have it in the Whale room…u know, you need to update yourself on it and know what’s going on…you know…aaannd you know…know where all the files are…and all that kinda stuff…”. And all this while I kept shaking my head as if I were heading a board meeting of an MNC with 200 branches in over 30 countries!!...Man, I am still coming to terms with the fact that I am finally working – in a ‘corporate house’!

Twenty minutes later, I am back in my seat gazing at the monitor, trying to figure out where the damn dataset is. Then comes its dictionary…a perfect example for the physical manifestation of an oxymoron…clearly confusing! And I am in conversation again, with somebody within me. Believers know that its God, honestly…I don’t have the slightest clue…cause my God doesn’t seem to have anything to add to what I know…or have any answers. But slowly and surely I am going about finding my way through, what is, the maze of data and information (enough to put Minos’ labyrinth to shame!) in a place call SAS1 and its sister-city SAS2. And even before I have begun, I am told to fall-in for Sgt. Slaughter’s drill. Five minutes in the same amount of time, dished out with an uncanny, straight-in-your-face approach served with raw efficiency. And after all the advice of being so, through my entire adolescent and post years, I finally see its effectiveness…Man…is that how these guys work all year long!? I mean, I was preparing for this, but not expecting to air-drop at Normandy on my first day as Private Ryan!!

Now here comes the part where the Private dreams of winning the Distinguished Service Cross. And I’m off!!...speedily typing away to glory…calculating the price elasticities. Checked, double checked…I mean, all I had to do was put all the values in their correct places and the cell-linkages would yield the results. I am beaming, man! I found out where the files were, where the datasets were, hell…I was even advising others!

Done! My files are ready. What!?...Am I good or what?? I took about an hour but I did it. At this point the sense of satisfaction is impeccable, sublime.

“Hey Surya, I have my files ready and the values calculated…umm, you wanna take a look at those?”

“Yo…you should mail them to me…I’ll have a look, and you go ahead with this process lets see where we get to from here”

I am still wondering, you know, where did that statement end for me…and then the voice within me shouts out, “Bugger…what have I given you eyes for, huh!? Go back and mail!!”

“Ok, so perhaps I interrupted, ok, I can do better…just have to mail, cool man, cool, just mail…what should the body of the mail be…he knows what I am sending, do I write something? And what about ‘always keeping someone in the ‘loop’’ and if so, whom??” Thoughts are racing faster than Hamilton’s McLaren…and soon the mail is going.

What did I write?? It went like this:

“Hi,

PFA the price elasticities of the 2 price links.

Thanks,

Pranab.”

My first official email with the acronyms and stuff…cool, huh!? And in case you are wondering, I didn’t keep anyone in the loop. Why? Not even the voice inside me can answer that! And I am smiling again, preparing to head into job two that day when suddenly,

“Pranab, man, what have you done? What are these values? Both same? Which price links were you working with? Where did you pick the files up from?”

And as I sat there looking at the erroneous sheet, only one thought raced through my mind, ““Ooooh GOD!” I had forgotten to use the unique price values for each price link…and hence the graphs were in turmoil. How could I be so dumb, so…so….” I was lost for words. Breathing in deeply but slowly, I turned to return to my desk.

Suddenly the inner voice had sprung into action with all guns blazing “Shame! Pranab, Shame!”

“Yeah, now is the time to speak right!?” I angled my neck, the bones crackled and took in the sad looks. Truly, I wouldn’t be able to face myself after that.

But I was determined, “ok…I may have bungled here but I can make it up by hard work and long hours…Ok, Pranab, do it…and prove yourself, show them…”

“Will I able to?”

“Why not? I am here, ain’t I?”

With the confidence renewed I am back in my seat, fighting to save my disgraced self. But, in fact, I was learning to go about learning the all-encompassing nature of my job, short-cut yet the long way.

“And while you’re on it, do it for the top 50 as well” comes the order. My ears pricked and I nodded as if I am chairing the board meeting of a MNC with 200 branches…

My fingers didn’t stop that night, neither did I. Of course, in between I had dinner as well, but my former statement is still true!! C’mon, cut me some slack, will ya!?

Day turned night, night shift people came in and suddenly the office AC seemed way too strong. A silence descended, with the occasional interruption of someone going to the pantry for coffee (Often that someone was me). Ten-thirty, and I have a long way to go…eleven-thirty, its inched closer to completion, one-o’clock it’s almost over, one-thirty – it’s done!! With a huge sigh of relief coupled with that for an aching back, I leaned back on my chair. My hands, automatically raised to the heavens, are stretched full-length and fingers extended. Almost immediately, I am yawning, with tears in my eyes. Rest assured, it was no emotional outburst, just a reminder that perhaps the brain may not function any further. Quite an apt time to exit the office, don’t you think!? One last time, I went through what I had done, got it QC’d by Rubin.

“Boss, te champ hain!...te top karega!!” said Rubin, patting me, he’d heard of my most wretched performance almost as soon as he’d come in that night. You know, that did lift my spirits. Finally, I did afford a small smile on my face.

All is fine.

I packed my bag and turned off my pc. I pushed the chair back and got up to leave. With my right hand at the back of my neck gently massaging I turned to leave. As I was walking out, I turned back to take a look at the office.

“Welcome home, Man!” The inner voice had spoken. And I smiled a lop-sided smile, as if I was appreciating a new board room of an MNC with 200 branches…

“Hell! I love my new life!!”

The small red light turned green just for a split second and along with it – a shrill ‘beep!’


[1] Just in case, that’s not a line from the Lord’s Prayer.

No comments: